FAQ

Q. Can you tell me how to trade?

A. No. This service is analysis, it is not trading advice. It is designed for experienced investors and traders and does not suit beginners. It is also suitable for those who want to learn Elliott wave.

Q. What does membership provide?

A. The Full Count service provides once a week, end of week analysis with charts, text and video of the S&P500, Gold, US Oil and Bitcoin. The Full Count analysis provides daily charts as the lowest time frame. The purpose is to focus on the bigger picture and avoid noise of lower time frames. This service best suits investors with a longer term time frame, it is not suitable for day traders.

Pure Elliott Wave S&P500 provides once a day analysis of the S&P500 market, and only the NY session, in written format with daily and hourly charts. Video is provided once a week, end of week. It is not a blow by blow account of small movements on the hourly chart, so is unsuitable for scalpers. This analysis suits position traders and day traders.

A Pure Elliott Wave Gold Daily subscription provides once a day analysis of the Gold market, using cash market data. It is in written format with daily and hourly charts. Video is provided once a week, end of week. This analysis suits position traders and day traders.

For all members of Pure Elliott Wave, from time to time extra analysis of other markets is provided and sometimes access is limited to members only.

Q. I have just signed up and have not received a username and password from you?

A. You should have an automated email with your username, password and log in link sent to you from our shopping cart email address. If you cannot find this email please check your junk and spam folders, email filters may be stopping it from reaching you. If you are trying to contact us and you have not received a response the most likely reason is our responses are landing in a junk / spam folder, or are stopped by email filters.

Q. I am a member and I cannot access the site / cannot log on, why?

A. The most common reason is a skipped payment due to an expired credit card. When a payment is due and unable to be made access is automatically removed. Go to your Account to see instructions on how to resolve the problem. You will also find a link to manage your billing details and view your purchase history at the bottom of every monthly invoice. Once payment has been made your access should be restored. You will receive an email to help resolve the issue.

It is the responsibility of members to manage their subscription payments to ensure uninterrupted access to the service.

If you are a new member, it is important to note that our systems sometimes take a bit to sync up. Do not worry, please use the contact form to email us, and we will ensure you get access as soon as possible.

Q. How to I cancel my subscription?

A. Access your billing and payment information via your Account. You can also update your billing & payment information using the Stripe Customer dashboard (accessed using the menu under “My Account”). If you cannot figure out how to cancel your subscription yourself send us a message using our contact form and we will help you. Members should cancel their subscriptions as soon as they decide they don’t want to continue. Don’t leave it until the date your next payment is due. If you cancel before your next payment is due your access will continue for the month you have paid for. If you want to stop your payments you MUST cancel; either directly through your Account or by telling us. Payments are recurring and will be deducted monthly or six monthly unless you cancel. Finally, if you have any questions, problems or difficulties with your monthly payments please contact us so we can help you. We can’t help you if we don’t know there’s a problem.

Q. What data do you use?

A. For the S&P500  the data is provided by BarChart. Using E-mini futures data for the S&P 500.

We use data for Gold Spot (cash) markets via BarChart. This data is represented as the cash market and is an aggregation from the banks listed below: ABBA (Average Best Bid/Ask) Allied Irish Bank Barclays CMC Composite Delta Stock Sofia Dresdner Kleinwort Frankfurt ECB MB Trading Merita Bank MIG Investments SA National Bank of Macedonia OKO Bank Rada Forex NY Realtime Forex Geneva Saxo Bank Trinkaus Tullet Prebon UBS Central Bank of America Windsor Brokers-Cyprus S&P500 data is also supplied by Barchart, and is also cash. It comes from CBOE Indicies (not CFE futures).

US Oil data is for WTI Crude (cash) via FXCM. Bitcoin data is from Yahoo Finance.

We use StockCharts for my regular technical analysis. We are using their data for $GOLD which is an index value that corresponds to a theoretical, non-tradable “continuous” contract for gold that uses a weighted average of all the currently open gold contracts. It is a useful backup to have two data feeds.

Q. Can you analyse (insert market of choice) for me?

A. Elliott wave analysis of a new market takes us from one to a few hours. If you are not a member of Pure Elliott Wave the answer will always be no. Due to the number of requests for extra free analysis I will only be doing this for long standing members (at least five months). All other requests will be declined. Elliott wave analysis only works for markets with substantial volume, so it does not always work for individual stocks.

Q. What do you think of this wave count / idea (followed by a long verbal description including price points and wave degrees).

A. Due to the specific nature of Elliott Wave, it is extremely difficult to follow a written description of a wave count. If you want a reply you will have to post a link to a chart or email your idea as a labeled chart. For many questions from members and readers the answer should be clear to you if you try to chart the idea. The process you go through in putting your idea on a chart deepens your understanding of Elliott wave. Questions about possible wave counts which are not accompanied by a chart may receive a short response requesting a chart. I’ll expect you to do more thinking before I answer the question directly.

Q. What charting package do you use?

A. The software we use for Elliott Wave is Motive Wave. Motive Wave charts work for us best because they have the best charting tools that we know of. Elliott wave labels are able to be placed on the live chart. We do not use the auto wave feature because it is commonly unreliable, the wave count is our own work. The charting package knows the basic rules of Elliott wave so it will tell us if any of us break a rule. This is a useful back up feature for us.

Q. At what times do you publish the analysis on the site?

A. All of our daily and weekly analysis aims to be published as soon as it is written and proofed. Occasionally it is necessary to publish these markets on Saturday.

Bitcoin is published on Monday after the weekly data is finalised. Ethereum is published on Tuesdays.

For all daily analysis, we aim to publish these by 8pm EST at the latest. Weeklt analysis is usually later as it is necessary to put more time in to the videos.

Q. Can I send you my charts for you to look at?

A. If you are a member then yes, you may. If you are not a member, we will reply only if time and workload permits. If you wish to email us charts to look at you are most welcome to do so. We’re geeks and think Elliott wave is fun. However, before sending off your wave counts please make sure you have carefully labeled each piece of movement. Place your labels for the count as you see it exactly at the bar you consider the turning point. Make sure all numbers and letters for your count of all degrees of waves you are considering are present. We find it difficult receiving requests to look at badly and sloppily labeled charts and such requests may be returned with a short note to label your charts more carefully. If you’re not sure what we mean by careful labelling take a look at how we label our charts every day. Finally, if you send us a question and / or a chart be prepared to receive a question in response. We will endeavour to provide guidance so you can figure it out for yourself. For us to answer all questions about counting waves with a simple answer is too easy and not as much fun 🙂 Be prepared to think.

Q. How do you think this news / political announcement will affect the market?

A. We don’t. Elliott wave analysis is mutually exclusive to fundamental analysis. Elliott wave theory states that it is social mood as illustrated by market movement that creates the news, not the other way around.

Q. Do you invest? Do you take your own advice?

A. Yes, we do invest. Lara’s CMT designation requires her to follow ethics guidelines and one of these requirements is that she must notify all paying members of Pure Elliott Wave of an investment opportunity before she makes her own purchase. This notification will be made in relevant comments of the latest published analysis for her markets (E-Mini S&P 500 as well as Bitcoin).

We also know that the point at which an investment is cashed out for profit is just as important as the buying point, and so we exercise a generous interpretation of the ethics guidelines to mean we must notify members of when we intend to sell an investment. Notification is given at least two hours prior to my execution, and may be up to a day.

Q. I had a membership with a Grandfather rate and I cancelled. Can I get that rate back?

A. No. If you have a Grandfather rate, then at any time if you cancel your membership you lose the Grandfather rate. It cannot be retrieved. If you want to regain access to the service, you will have to sign up at the current rate. To keep a Grandfather rate membership payments must be made on time each month (or six monthly ). If payments are skipped (due to insufficient funds or an expired credit card) your membership may be automatically cancelled by Stripe. This means you lose the Grandfather rate.